PRIVACY POLICY

At TelaTrip, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing TelaTrip, you agree to the terms of this policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you book a flight or hotel through TelaTrip, we may collect personal details such as your name, email address, phone number, payment information, and passport details.
  • Travel Preferences: We collect information about your travel preferences, including destinations, travel dates, and accommodation preferences, to tailor our services to your needs.
  • Usage Data: We collect information on how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather statistical data.

How We Use Your Information

We use the collected information for various purposes, including:

  • Booking and Transactions: To process your bookings, manage your reservations, and provide you with travel-related services.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
  • Personalization: To tailor our services to your preferences and provide personalized travel recommendations.
  • Communication: To send you updates, promotions, and relevant information about our services.
  • Analytics: To analyze website usage and improve our services, features, and user experience.
  • Security: To protect against fraud and ensure the security of our website and services.

Information Sharing and Disclosure

TelaTrip does not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners and service providers to facilitate your bookings and enhance our services, including:

  • Travel Suppliers: Airlines, hotels, and other travel-related service providers to fulfill your reservations.
  • Payment Processors: Secure payment gateways to process your transactions.
  • Business Partners: Trusted partners who assist us in delivering our services and improving user experience.
  • Legal Compliance: When required by law or in response to legal requests, we may disclose your information to regulatory authorities or law enforcement agencies.

Data Security

We implement advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure secure data transmission, and we adhere to industry standards for data protection.

Your Rights and Choices

You have the right to:

  • Access and Update: Request access to your personal information and update any inaccuracies.
  • Opt-Out: Unsubscribe from our marketing communications at any time.
  • Delete: Request the deletion of your personal information, subject to legal obligations.
  • Restrict Processing: Restrict or object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at contact@telatrip.com.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@telatrip.com

Thank you for choosing TelaTrip. Your trust and privacy are important to us.

Sincerely, The TelaTrip Team